> ## Documentation Index
> Fetch the complete documentation index at: https://docs.konnectnxt.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Answers to common questions about KonnectNXT

<AccordionGroup>
  <Accordion title="What is KonnectNXT?">
    KonnectNXT is India's first customizable profile builder with embedded comprehensive background verification (BGV). We help organizations build verified digital profiles with real-time identity checks and trusted data sources.
  </Accordion>

  <Accordion title="How fast is the verification process?">
    Most verifications are completed within **48 hours**. Some instant
    verification APIs (like PAN, Aadhaar) return results in **real-time** (under 2
    seconds).
  </Accordion>

  <Accordion title="What types of verifications do you offer?">
    We offer: - **Identity Verification**: PAN, Aadhaar, Driving License, Passport

    * **Employment Verification**: Employment history, reference checks -
      **Business Verification**: GST, PAN-GST linkage, company details - **Financial
      Verification**: Bank account verification with penny drop - **Criminal Record
      Checks**: Court records and police verification
  </Accordion>

  <Accordion title="Is my data secure?">
    Yes. We are **ISO 27001:2022 certified** and follow enterprise-grade security
    protocols. All data is encrypted in transit and at rest. We're also working
    towards SOC 2 Type II, GDPR, and DPDP Act compliance.
  </Accordion>

  <Accordion title="How do I get API access?">
    1. Sign up at [konnectnxt.com](https://konnectnxt.com) 2. Request API access
       via our contact form 3. Receive your Bearer token within 24 hours 4. Start
       integrating using our [API documentation](/api-reference/introduction)
  </Accordion>

  <Accordion title="What is the pricing model?">
    We use a **credit-based pricing model**. Each API call consumes a specific
    number of credits based on the verification type. Contact our sales team for
    custom pricing packages.
  </Accordion>

  <Accordion title="Do you support bulk verifications?">
    Yes! Our APIs are designed to handle high-volume requests. For bulk
    verification needs, contact us at
    [support@konnectnxt.com](mailto:support@konnectnxt.com) for optimized
    solutions.
  </Accordion>

  <Accordion title="What's the difference between v1 and v2 APIs?">
    v2 APIs offer: - Simplified request parameters - Enhanced response structures
    with more details - Better error handling - Consistent response format across
    all endpoints We recommend using v2 APIs for new integrations.
  </Accordion>

  <Accordion title="Can I test the APIs before going live?">
    Yes! We provide a **test environment** with sample API keys. Contact our
    support team to get test credentials.
  </Accordion>

  <Accordion title="What support do you offer?">
    * **Email Support**: [support@konnectnxt.com](mailto:support@konnectnxt.com)
    * **Documentation**: Comprehensive API docs and guides
    * **Dedicated Account Manager**: For enterprise customers
    * **Developer Community**: Join our Slack channel for quick help
  </Accordion>
</AccordionGroup>

## Still have questions?

Reach out to our team:

<CardGroup cols={2}>
  <Card title="Contact Support" icon="envelope" href="mailto:support@konnectnxt.com">
    Email us at [support@konnectnxt.com](mailto:support@konnectnxt.com)
  </Card>

  <Card title="Schedule Demo" icon="video" href="https://forms.gle/JkRfx1ycTLF1pGxB6">
    Book a personalized demo
  </Card>
</CardGroup>